Terms and Conditions

Shipping

We ship our wine anywhere in New Zealand. Shipping is a flat fee of $8 to the South Island and $12 to the North Island. Delivery timeframe is 3-5 working days anywhere in New Zealand.

Credit Card Payments

All credit card transactions take place on the Payment Express payment gateway website. This website conforms to all industry security standards and all traffic is encrypted using the best available technology. Bishops Head Wines does not at any time store or have access to your credit card details. 

Cancellations, Returns and Refunds

If the order is cancelled before shipping, the order will be terminated, and money refunded in full.
If the order has been sent and the customer decides to return the wine, they will be issued with a credit to buy other product from us upon return of the wine. Return of wine is at the customers cost and the credit will not be issued until the wine is received at the winery in good condition.

Consumer Data Privacy Policy

Any personal information you provide to Bishop Head Wines will only be used to complete your order or notify you of Bishop Head Wines news and information. Bishopshead Wines will hold the information securely and will not disclose it except for this purpose or when required by law. You have the right to update your details at any time. If you do not wish to receive any further correspondence from us, please email us at peter@bishopshead.co.nz. Bishops Head Wines are committed to protecting your privacy.

What information is being collected? 

When you browse the Bishops Head website you do so anonymously. When you order we need to know your name, email address, mailing address, and payment details. This allows us to fulfil your order and to notify you of your order status. We do not collect information from you unless it is voluntarily provided.

Privacy and 3rd Parties

We will not sell, trade, or give your information to third parties. We use the personal information collected from you in the order process to fulfil your order or to contact you about your order.

Liquor Licence

CLICK HERE to view our Liquor Licence